Empowering SSAs with expert-led transformation for greater impact.
Tech-And-Go Grants
Overview
Tech-and-GO! (TNG) is a funding initiative by the National Council of Social Service (NCSS) that helps Social Service Agencies (SSAs) adopt digital solutions quickly and affordably. The scheme supports both pre-scoped IT solutions and custom digital projects that enhance productivity, strengthen service delivery, and improve organisational capability. Through TNG, SSAs can access essential technologies such as case management systems, HR and finance tools, volunteer management platforms, and cybersecurity solutions at significantly reduced cost, enabling them to focus more resources on client impact.
Eligibility
Criteria
Be an NCSS-member Social Service Agency or a Social Service Agency funded by MSF or NCSS
Use the funded solution primarily for social service operations in Singapore
Maintain good governance standing, including active ACRA status and compliance with regulatory requirements
Meet any specific conditions depending on the solution type (e.g., IT readiness, cybersecurity policies, financial capability to sustain post-project operations)
Application Process
Identify a Suitable Solution
Select a pre-scoped solution from the TNG solutions list or define the scope for a custom digital project.Prepare the Required Documentation
Gather proposal details, vendor quotations, budgets, and supporting documents showing organisational need and readiness.Submit Application via NCSS Portal
Apply through the official Tech-and-GO! Application Portal with all required information and attachments.Evaluation and Approval
NCSS reviews the application based on organisational needs, project alignment, governance, and projected impact.Project Implementation
Upon approval, the SSA works with the vendor to deploy the solution within the funded period.Claims Submission
After implementation, the organisation submits claims with invoices, completion evidence, and reports for disbursement.
Additional Information
Funding levels vary depending on solution type, but many pre-scoped solutions receive high support rates, significantly lowering the cost burden for SSAs.
TNG also offers Digital Consultancy to help agencies improve digital readiness and plan long-term transformation.
Agencies may access complementary programmes such as NCSS’s Shared Services, TechUP initiative, and Digital Academy courses.
The programme aligns with Singapore’s broader push for digital transformation in the social service sector, ensuring agencies remain resilient, secure, and efficient.
FAQs
What types of IT solutions are covered under Tech-and-GO!?
TNG funds pre-approved digital tools such as HR systems, finance systems, case management platforms, CRM, volunteer management systems, assistive technologies, and cybersecurity solutions. Custom digital projects may also be supported if they meet sector needs.
Can non-NCSS member organisations apply for TNG?
Generally, no. TNG is intended for NCSS-member SSAs or agencies funded by NCSS/MSF. Organisations outside the social service sector are not eligible.
How long does the approval process take?
Most applications are evaluated within a few weeks, depending on complexity. Custom IT projects may require longer assessment.
Can an SSA submit multiple applications in a year?
Yes. Agencies may submit multiple applications as long as each project addresses a distinct need and meets the funding criteria.
Is training included under TNG funding?
Yes. User training, onboarding, and solution familiarisation are typically funded as part of the implementation cost to ensure smooth adoption.
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